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Customer Focus, which starts from as little as £150 for a single-user client management system, is a complete software system designed to offer the functionality of a total business system to small and medium-sized companies at an affordable price. Building on the core modules that you would expect from a conventional accounts-based software package or contact management system, it offers a wide range of additional fully-integrated modules to help develop your business processes and increase profitability.
Available as a complete system for wholesale, distribution, manufacturing and service companies or as specialist modules linked to other systems, Customer Focus comes in a range of packages to suit different business requirements.
Business Benefits Guide
Price Guideline
Contact John McLellan
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The seven Customer Focus packages are:
CMS - Client Management System
The ideal tool for sales and support staff – allows integration, planning and implementation of all sales activity.
CMI - Campaign Management and Implementation
A package containing customer and product databases for direct marketing and information management.
MSP - Marketing and Sales Productivity system
The ultimate sales and marketing tool, combining database, catalogue and content management with opportunity management, project database and quotation management.
SSTM – Service, Support and Task Management
A comprehensive operations centre enabling you to track and manage customer queries and requests.
MDBS – Marketing-Driven Business System
Turns your company into a sales-driven organisation by introducing a sales and marketing methodology.
SBS – Standard/Starter Business System
An entry-level version of MDBS that can be upgraded as your business expands.
M-ERP
An enterprise resource planning system combining the functionality of MDBS with a comprehensive and easily-configured ERP system for manufacturing companies.
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